AI Sound
Increase Your Company's Productivity with AI Technology
Empower your business for unprecedented growth and efficiency by integrating the cutting-edge AI technology. Our advanced solutions are meticulously designed to enhance productivity, streamline operations, and unlock new possibilities, ensuring your company stays at the forefront of innovation in today's competitive landscape.
Early Warning System
Detect negative sentiments expressed & determine if a section head needs to step in
Data-driven KPI
Objective & quantifiable KPI to measure customer service agent’s performance
Documentation
Store complete transcription of conversations for documentation and future reference
Obstacles
- Documenting conversations mostly takes place manually
- The difficulty of obtaining insights & quantifiable Key Performance
Indicator (KPI)
- The difficulty of retaining information from numerous calls
Automated Call Center Analytics using Machine Learning
Speech-to-Text & Speaker Identification
Automatically transcribe conversations and label the speakers in the conversation.
Our platform can automatically obtain transcription from an audio file or audio obtained from recording (*.mp3/*.wav). Additionally, the platform also identifies speakers in the conversation, resulting in a more organized transcription result.
Suppression, Transcription, and Diarization Tech
insights from your conversations using our AI sound platform
Platform independent (Web/Mobile, with API access)
Access directly via Beo platform (ready-to-use)
Noise Suppression
Elevate the audio quality of your recordings by suppressing background noise.
Our AI engine can automatically separate background noise in conversations to generate a clearer audio for the pre-recorded and the recording of live classes.
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