There are five key categories used to measure the overall performance of an Microfinance Institutions
Figures such as total loans to data, or number of active customers would fall into this category.
Microfinance Institutions mush capture traditional data to see the overall big picture of their financial position.
LEARNING & GROWTH
Information about new markets, growth in existing markets, and new products to meet the needds of the client base.
Capturing information about the lives of clients and how the products and programs offered by the MFI are impacting those lives is key.
INTERNAL BUSINESS PROCESSES
Data collected in this category gives a more precise picture of how business processes work to achieve strategic goals.
Once the necessary metrics have been identified for these categories, the business intelligence software will be ready to provide actionable data that will help to bring in favorable financial and social results.